PLEASE NOTE: 888 Slots is withdrawing from the Australian market due to the new regulations.
If you are looking for another good and reputable online casino, you will always find it on FindCasinoBonus.com, because we test and present the best providers in the industry.
A list of alternatives can be found in our current casino recommendations
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888slots is a multi-faceted provider, which is convinces in many points. This is especially true when it comes to service, because it almost seems as if the staff can read wishes from the eyes of their customers. Simplicity and speed users are assured. Whenever a question is asked, the experienced team will find an easy-to-follow answer.
The good news is that this provider has a FAQ page – accessible at https://de.888casino.com/help/. In the section, 888slots goes into more detail about topics such as the bonus, payment methods, promotions and the like. What is missing so far is a live chat. Fortunately, the response times for e-mail contact are very exemplary. Thus, you usually do not have to wait longer than a few hours for the desired answers. Here are all the options at a glance:
| [email protected] | |
| service hotline | 0044 / 2034781876 international support |
The contact form is the only thing that is still given at 888slots at all. Of course, we did not leave it at that, but chose the former free phone number. This way we got information that is quite useful for you as a player.
How to contact 888slots support?
| Contact option | at 888slots on offer? |
|---|---|
| Online form | |
| E-mail support | |
| Live Chat | |
| Hotline | |
| Social networks | |
| Postal address |
E-mail support
In fact, the easiest way is to fill out the contact form provided by the provider. You can find this both as a guest and after logging in. One click is enough, and you can formulate your request.
The waiting time for an answer can sometimes be several hours, sometimes even a few days. We would like to see a little faster support here. For an enterprise, which is licensed even in Schleswig-Holstein, nevertheless a weak achievement.
However, if you dial the 0800 number, which was active until recently, you will find out: There is actually a concrete e-mail address. Address your request if necessary to [email protected]. The answer takes a while, but it is technically correct and written in a very friendly manner.
The email traffic seems to be the only way for Australian players to contact 888slots Online or the support there, at least at the moment. Hopefully, there will be other options available soon. We actually expect something like a chat function from companies that have been successful on the market for 20 years – and that were listed on the stock exchange years ago.
Live Chat
FindCasinoBonus.com is a group of editors who have been testing different slot providers for a very long time. You could also say that our team has become accustomed to service. All the more we are surprised that 888slots completely does without a live chat.
This function has now become established in most providers and is only too gladly accepted by customers – if only because communication in the chat is also possible while playing. Whether 888slots will actually introduce the chat function at some point is still up in the air. At the current time, you are unfortunately denied this form of contact.
The recorded message does talk about a chat, but we were not able to find it even after a thorough search. When you click on "Contact", 888slots automatically leads you to the only available option, the form.
After all, filling it out is not particularly difficult. Unlike in live chats, however, the answer takes many times longer. The only thing left for you to do is to read the FAQ. As a rule, you should be able to get by with it.
Hotline
If you want to deal with 888slots support by phone, you will search in vain for a solution as a guest. How good that we have been able to locate the old 0800 phone number. This is no longer active, but it follows the information that you can still call the international support and you can reach them under the number 0044-2034781876.
If telephone support is actually required, you will need to understand the English language. English-speaking employees are only available on the international hotline to a limited extent. It is best to tell the team directly that communication must be as slow as possible, so that you can understand how best to proceed with your problem.
After all, the service is available around the clock. Ideally, you'll have a flat rate, because otherwise you'll have to reckon with high international charges. Exactly how high depends on your telephone provider.
Social networks
After the support scores rather poorly than fairly overall, we were very surprised to find that888slotsin the social networks is very well positioned. The company has more than 70,000 likes on Facebook alone. statements. The other networks also offer plenty of room for communication with the people in charge.
You always have the option to send 888slots a message via the message function on Facebook and Co. At the same time, you can find a lot of information about games of the 888slots gaming offer, jackpots and co. So if you want a personal conversation – albeit in English – then these networks are simply ideal.
Postal address
As soon as you plan to make your first withdrawal, verification of your own details is inevitable. Now you have two options at 888slots. On the one hand, you can use the contact form or the email address to send a copy of your ID card to the support. Alternatively, however, the postal address is given, which reads:
888 Holdings PLC.
601-701 Europort
Gibraltar
Our conclusion on 888slots customer support and service
The services of the provider are not necessarily outstanding. While there are various contact options, they are hard to find. As a layman, you will at best open the form and describe your concern there. To find out more, it is actually necessary to call the worn-out Australian hotline. With the recorded message, you are offered various alternatives to e-mail.
After all: The FAQ covers the most important questions, and the social networks also help to establish direct contact with the support. Overall, 888slots could still modernize this area a bit. At least a live chat would be desirable.
| Test category | Score | Recommendation | More Info |
|---|---|---|---|
| Odds | 90% | excellent | 888slots odds |
| Game offer | 86% | very good | 888slots game offer |
| deposit/withdrawal | 93% | excellent | 888slots deposit/withdrawal |
| Customer service | 90% | excellent | 888slots Customer Service |
| Website | 79% | average | 888slots website |
| gaming app | 92% | excellent | 888slots App |
| New customer bonus | 94% | excellent | 888slots Bonus |
| Security | 90% | excellent | 888slots Security |
| Experience | 89% | very good | 888slots Experience |
| Overall rating | 89% | very good | 888slots Test |
Author: Kevin LansonRated: 888slots customer serviceAuthor Rating:
