| Platincasino info | |
|---|---|
| License: | MGA Malta |
| Online since: | 2012 |
| New customer bonus: | 100$ |
| Free spins: | 120 |
| No deposit: | 20 free spins |
| Visit Platincasino: | Play now |
Founded in 2012, Platincasino has been represented in our casino comparison for a long time. Admittedly, the gaming site has lost ground to the strong competition and has currently slipped out of the top rankings. But the latest tests show a clear upward trend – especially in the Player Protection & Seriousness has done a lot.
Especially for newcomers, the casino has been providing a decent amount of a good portion of security additionally with: Because Platinum does not have an Australian license at the moment, but instead holds a license from license from Malta and one invokes the freedom of services within the EU. Nevertheless, the provider is one of the few that does not follow the Malta requirements, but strictly adheres to the new Australian regulations on player protection adheres.
Nevertheless, PlatinCasino offers a lot in terms of attractiveness: First and foremost is the generous welcome package should be mentioned. Besides 100$ real money bonus players have the opportunity to get 20 free spins plus another 100 free spins for the popular Book of Dead slot. to secure.
A further strength, with which the operator can score, are the payouts. Because while there are clear limits for deposits and wagers, the Withdrawal of winnings unlimited. Small downside: Currently, there is only a manageable number of payment methods.
„The operating Red Rhino Ltd. is currently trying to obtain an Australian gambling license. Initial measures have already been implemented. These include the existing restrictions or, for example, moving the domain to Platincasino.de. Those who are already registered as customers with the provider will of course still have the opportunity to use their account via the new destination address." William Brown
Particular strengthsNoticeable weaknesses
- Established brands represented
- Easy deposit in real time
- Unlimited payout of winnings
- High security standards for data protection
- Optimized for mobile devices
- Attractive campaigns for regular customers
- Currently only three payment methods
- No 24/7 support
- Verification by bank currently not possible
Approved payment methods at Platincasino
Deposit via:Withdrawal via:
Merkur and Novoline Games were at times a real perennial favorite at Platin Casino, but today they are no longer available to customers from Australia. According to experience, this could change with the granting of an official license. Because: A cooperation with the Australian Merkur and the Austrian Novomatic Group has already succeeded some licensees.
Platinum Casino Games with Ladder
Especially Platin Casino games with ladder enjoyed great popularity for many years. Unfortunately, they currently have to do without, because the most famous studios for slots with risk ladder are Merkur and Novoline.
The best games at Platin Casino
| Rank | Title | Manufacturer | Limits | Max. Profit | RTP |
|---|---|---|---|---|---|
| 1 | Book of Dead | Play 'n Go | 0,01$ – 1,00$ | $ 7.529 | 94,25% |
| 2 | Razor Shark | Push Gaming | 0,10$ – 1,00$ | $ 85.475 | 96,70% |
| 3 | Midas Golden Touch | Thunderkick | 0,10$ – 1,00$ | $ 10.100 | 96,10% |
| 4 | Gates of Olympus | Pragmatic Play | 0,20$ – 1,00$ | $ 5.000 | 94,50% |
| 5 | Crystal Ball | Gamomat | 0,05$ – 1,00$ | $ 5.000 | 94,11% |
The strengths and weaknesses of the product portfolio
Although Platincasino has so far actually only had to comply with Maltese legislation, numerous measures have been taken to also meet the Australian licensing regulations. to become fair. Accordingly, the use of the portfolio is no longer possible without complete possible. You will also search in vain for demo versions at Platincasino.
Even if no slots can be played in demo mode can be played, also with this offerer completely clearly the advantages transferred. We speak here after all of a very solid selectionbehind which top brands stand and which, by the way, not only on the desktop, but also mobile can be used.
Pros:Cons:
- Around 20 well-known brands under one roof
- 300+ slots available
- Easy handling
- High quality graphics
- Fast loading times
- Few cents bet is enough
- Attractive odds
- Playing with bonus possible
- No free game option
- Registration mandatory
3) Platin Casino Live Games
We can be brief at the moment, because at least currently Platincasino customers remain Live Games denied. Unfortunately, at this point in time, it is impossible to estimate whether there will be a renewed availability of the real-world classics, including live roulette, blackjack or poker, at some point in the future.
Should Red Rhino Ltd. succeed in obtaining its license in Australia, live gaming will probably have to will have to continue to do without live gaming. Other countries, the casino usually leaves more freedom, but even in Austria you are currently looking in vain for the popular Platincasino live offer.
4) Deposits and withdrawals at Platin Casino
The Platincasino attaches great importance to the fact that Transactions secure and fast can be carried out. The provider offers a clear selection of classic payment methods.
It is also noticeable that the information on the subject that Platinum provides on the website no longer matches the conditions that apply to Australian customers. Payment by credit card is not possible at the present time.
Available payment methods table
| Provider | Deposit / Withdrawal. | Duration Deposit / withdrawal. |
Min. Euro Deposit / withdrawal. |
Max. Euro Deposit / withdrawal. |
|---|---|---|---|---|
|
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✔ / ❌ | instant / n.v. | 10$ / n.v. | 1.000$ / n.v. |
|
|
✔ / ❌ | immediately / n.v. | 10$ / n.v. | 1.000$ / n.v. |
|
|
✔ / ❌ | immediately / n.v. | 10$ / n.v. | 1.000$ / n.v. |
|
|
✔ / ❌ | immediately / n.v. | 10$ / n.v. | 1.000$ / n.v. |
|
|
✔ / ❌ | immediately / n.v. | 10$ / n.v. | 1.000$ / n.v. |
|
|
✔ / ❌ | immediately / n.v. | 10$ / n.v. | 1.000$ / n.v. |
|
|
❌ / ✔ | n.v. / 4-5 days | n.v. / 10$ | n.v./ 1.000$ |
Deposit with Platinum
In order to make a deposit, registration at Platin Casino is mandatory. Only in this way can transactions be correctly assigned, which the provider already from 10 euros per transaction allowed. Although all deposits are free of charge, they are only allowed up to up to 1,000 euros per month permitted.
At this point, we would like to remind you once again of the tax in the amount of Tax in the amount of 5.3%..
On the very first visit, it is pointed out that users are free to set individual monthly limits, as long as they are within theas long as they remain within the legal limits, i.e. below 1,000 euros.
Withdrawals at Platin Casino
Verification is mandatory in order to be able to withdraw winnings at all. The selection of payment methods is even more manageable than for deposits and is currently limited to Bank transfer.
Platin Casino withdrawal duration
Platinum can score points for the reliability of payouts, Provided that the verification of the account has been completed by the customer. As long as this step has been completed, you usually do not have to wait longer than two to three days. no longer than two to three days for the winnings or the deposited money, if a withdrawal has been requested.
NoteBasically, deposit and withdrawal must be made with the same method the same method. If this is not technically possible, the bank transfer always remains as an option. It should be noted that the processing time can be significantly longer than that of modern online wallets, namely around five business days.
Platin Casino payout does not work?
Technical errors are possible even with a top-class casino provider like Platinum never completely excluded. This can be a reason why payouts sometimes take longer or even "go down". But don't worry: No one has to worry about money at the renowned provider, because not only the Platincasino itself is responsible for its security, but also the MGA Malta as the licensing authority.
If the requested amount is higher than the balance or if there are still turnover requirements to be met, this will already be pointed out during the withdrawal attempt. Bonuses are usually "non sticky", which means that they can be can be canceled before a planned bookingThis means that the turnover requirements are immediately waived. Withdrawals of less than 10 euros do not work in principle.
It is also important to note that customers can have their money paid out only to their personal account. The use of third-party account details is not permitted. Provided that all requirements are met, Platincasino should actually pay out winnings reliably. If there are any problems, contacting the contacting the support.
5.) The customer service
Most casino players today are a bit "luxury spoiled", because in many cases they are supported by customer service around the clock. Platincasino, however, is limited to service hours between 8 and 0 o'clock CETwhich should be completely sufficient to clarify concerns of all kinds quickly and efficiently.
Basically, a request by e-mail can be made. Experience has shown that even in this case, the response does not take longer than than a few hours wait for a response. The company, which is based in Malta, can be contacted in writing during the above-mentioned hours, but it is not currently possible to contact them by telephone. But there is a live chat where you can communicate with an employee in real time.
It should be positively emphasized that the contact persons behind the scenes of Platincasino react quicklytake enough time and are also very friendly. very friendly are.
| Live chat | Yes, availableavailable daily from 8 to 24 |
|---|---|
| [email protected] | |
| Hotline | not available |
| FAQ | available |
Platin Casino FAQ/Help Page
Theoretically, there should be a FAQ section at Platincasino. At the time of our test the page was empty, and a search for specific topics also yielded no results. We assume that this is a technical problem and are sure that Red Rhino Ltd. will work on providing customers as well as interested guests with the the most important information on a question and answer page page.
Apart from the temporary problem of missing questions and answers, Platincasino provides a very transparent information areawhich covers all topics, starting with the protection of minors, up to deposit help and GTCS. The latter are provided in an easy-to-understand manner, so that misunderstandings can actually be ruled out.
6th) Platincasino App
The Platin Casino Mobile App is the alternative to playing on your desktop at home. If you like, you can try out all your favorite games conveniently on the go and of course play for real money.
The principle is quite simple. After all, the possibilities offered within your own four walls have literally been mobilized by technological experts. Who has decided for the provider, which must thus also no restrictions on the move They can pursue their passion to the full while on the move.
The basic requirement for playing mobile games at Platin Casino is a smartphone or tablet. The more modern the device, the better the performance should be. Thanks to HTML5 technology Platin Casino is fully mobile compatibleThe operating system used on the device therefore does not play a role.
Platin Casino App Download
A clear plus point is that today no one has to install anything to play on the go. The Platin Casino app download is replaced by the mobile website which brings several advantages with it.
The first and most important aspect per web app is that the entire portfolio directly in the browser. is available directly in the browser. There are neither restrictions in the game selection nor qualitative disadvantages for all those who prefer to play on the smartphone and tablet.
Those who like can use the Platincasino app without downloading explore. Already existing access data can be typed in on the mobile device, all games can then be used with real bets and, of course, any bonuses or campaigns can be claimed.
7) The new customer bonus
New players, but also existing customers can attractive Platincasino bonuses take advantage of. Claiming is always voluntary, but it is worth taking a look at the available campaigns in any case:
Welcome bonus at Platinum
For newly registered users, the Platincasino has a quite unusual bonus package consisting of up to 120 free spins and a doubling of the deposit amount up to 100 euros. Within the first week after registration, users have time to verify their account. Once this is done 20 Platincasino Free Spins without deposit will be automatically credited.
Those who subsequently decide to deposit at least 20 euros can increase their balance with the bonus code "WELCOME simply double and a maximum of 100 Euro starting credit claim. In addition, 10% discount is granted on all placed turnovers of the first five days after the transaction.
Means simplified, it beckons a Cashback of a maximum of 20 euros dailyIn total, there is another 100 euros credit in it. On the active days the Platincasino donates once again 20 free spins eachso a total of 100 free rounds can be achieved in the aftermath.
New customer bonus conditions
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New customers are eligible for the bonus if they deposit more than 10$. - Bonus code WELCOME required
- The bonus plus deposit amount must be wagered 30 times
- 20 free spins for free + 100 free spins for five active days
- 75-times wagering of free spins winnings required
- Bonus withdrawal not possible
- Offer expires after 7 days
Platin Casino bonus end or deactivate
If you claim a bonus at Platinum and cannot or do not want to fulfill the turnover requirements, the casino offers you the option to Cancel the bonus at any time. This is a so-called non-sticky offer, where the free credit does not permanently "stick" to the deposit amount.
First of all, you play with your own budget until it is used up. Then the bonus credit is used. If you cancel this in time, you can easily withdraw your own remaining balance and also no longer have to worry about the turnover requirements.
The deactivation itself works super easy. Active bonuses are always listed in detail in the personal customer area. Here it is possible to make adjustments, such as the cancellation.
Platin Casino Bonus Code
Generally, participation in the welcome offer is only with the valid Platin Casino Bonus Code possible. This is "WELCOME" and must be during the first deposit in the field provided for this purpose.
The company points out that a subsequent subsequent assertion of the starting credit no longer works. Coupon codes like the ones used at Platincasino do have advantages. Those who decide to play without a bonus can simply omit the entry and will thus automatically only have their own credit available for playing.
Other promotions at Platincasino
Example of a Platinum free play promotion via mail
In the course of the new registration Platin Casino customers have from the second month the chance to win one of a total of 100 play credits worth 50 euros each. Participation in the raffle is automatic for all players who not only create their personal account, but also make the deposit required for the welcome bonus required deposit made.
When it comes to campaigns beyond that, Platincasino keeps a very low profile. At the beginning of 2024, for example, it was the Winter Wonder Weeks.
TipTo benefit from free play promotions, tournaments and competitions, customers can subscribe to the PlatinNews" newsletter. This way, you can stay up to date on bonuses and promotions.
8) Security: how serious is the Platincasino?
If you decide to play at Platincasino, you can be sure that your serious and fair provider.
The Red Rhino Ltd. is the operator of the casino. It is licensed and supervised by the MGA Malta and has the license number MAG/B2C/398/2017. Currently, the company is also in the application process for an official Australian gambling license.. The requirements are very high, especially in the area of player safety, protection of minors and reliability in deposits and withdrawals.
Platincasino has already taken many measures to protect players. One way to use these is with the Self-assessment test.
Of course, the provider, like most of its competitors, relies on a high degree of personal responsibility. However, should users stand out, the operator intervenes in accordance with its responsibility.
Further measures to prevent gambling addiction concern the possibility betting, loss and playing time limits. set. Anyone playing from Australia is generally limited to a deposit limit of EUR 1,000 per month.
If required, an even lower limit can be set. be set. Platincasino already asks for this at the first login, changes can be made in the customer area.
Platin Casino Verification
Unfortunately, Platincasino's plan to comply with Australian laws and the obligation of Australian banks to block casino payments from non-officially licensed providers currently stand in each other's way. This is at least true for the otherwise simple verification process, which Platin Casino will also be in the future by Sofort-Ident procedure tries to carry out.
First of all, it should be said that the company can block accounts should they not be fully verified. Until the data is matched, it is also the case that payment activities are severely restricted so it is by no means possible to pay out funds at will. The problem that currently arises is actually the bank block. Both Sparkassen and the now popular N26 have so far refused payments that serve to verify the Platincasino account.
An alternative is offered in the form of the Video-Ident procedure is offered. This requires either a download of the mobile identification app or a camera and microphone on the desktop. Anyone who has ever carried out a Post-Ident procedure on a PC or smartphone will be familiar with the concept. It takes a few minutes of time during which trained, during which trained staff will check the identification document to be held up to the camera and ensure that all the information provided to the casino is indeed real and correct.
Platinum Casino FAQs
- What are Platincoins at Platincasino?
- How can I buy free spins at Platincasino?
- What are the limits at Platin Casino?
- Platin Casino does not pay out – what to do?
- Does Platincasino have an Australian license?
- Is PlatinCasino trustworthy?
1.) What are Platincoins at Platincasino?
Platincoins are a kind of loyalty pointswhich can be used in the in-house Platinum Club awarded. In the personal dashboard you can see exactly how many of the coins have already been collected. There is always the opportunity through them, variable rewards including, for example Free spins for particularly popular slot machines.
2.) How can I buy free spins at Platincasino?
The only way to purchase free spins at Platinum is with Platincoins, which you can collect with appropriate activity at the casino. This "in-house currency" can be exchanged for, among other things exchanged for free spins.
However, freespins do not always have to be purchased at Platincasino; they are also awarded as part of various promotions. Already in the Platinum welcome package is the option of up to 120 free spins is given. The first 20 spins go into activity mode after successful verification. After that, users have to pay for stay active for five consecutive daysto get 20 more free spins each time.
Time and again the Platin Casino campaignswhere you can also get hold of free spins. However, this requires the reading the PlatinNews is a prerequisite. When it comes to free spins, a deposit may be required to claim them. In the broadest sense, this means that you "buy" the free spins with the help of the transaction.
However, with a bit of luck you can always win free spins. On special occasions, a login is then enough to get free game rounds for given machines. Also the subscription to the newsletter leads to 20 free spins.These are not purchased, but simply given away to the new subscribers.
3.) What are the limits at Platin Casino?
At Platincasino Australian customers are subject to a Deposit limit of 1,000 euros per month. Whether this amount is invested in one sum or made with several deposits, players can of course decide individually.
For the payout of winnings unlike when making a deposit, no limits upwards. The most important requirement is that the account has been fully verified. The minimum amount for transactions (both deposits and withdrawals) is 10 euros.
4.) Platin Casino does not pay out – what to do?
According to our experience Platincasino pays out funds reliably and quickly. So before any trouble arises, it should always be checked exactly what the reasoning is for the decision not to pay out winnings.
Since Platincasino adapts to the Australian guidelines despite having a Malta license, a payout is basically possible without any restrictions. The most important prerequisite for this, however, is that customers provide their personal Verify data completely. This works via Video-Ident procedure or alternatively via Sofortüberweisung.
If the player has provided false information, this can justify a withdrawal block. Likewise, it comes to the block, should it turn out that the customer has not yet reached the age of 18.
However, it is also possible that, for example bonus conditions have not been fully have been fulfilled. But even then there is no reason to panic. Either you still play through the conditions, or you simply simply cancel the bonus amounts. Because Platinum works with a Non-Sticky Bonus. This means that your own deposit is available again even before the turnover requirements are met. It is only important to note that winnings achieved with bonuses then also expire.
As a first step to clarify why Platin Casino does not pay out, it is advisable to contact support. If this does not help either, users can in principle always contact the supervisory authorityin this case the MGA Malta.
5.) Does Platincasino have an Australian license?
At the beginning of 2024 Platinum does not yet have a license from Australiabut according to our research is in the middle in the middle of the application process. Currently, Red Rhino Ltd. operates under license MAG/B2C/398/2017, which is issued by the Malta Gaming Authority was granted.
6.) Is PlatinCasino trustworthy?
Even though there is no official Australian license in January 2024, Platincasino definitely meets highest security standardsPrevention of gambling addiction, data protection and protection of minors are three of the aspects that the company has always placed great emphasis on since its founding in 2012, and which are also required not only by local authorities, but also by the licensing MGA Malta.
Just data security is confirmed to the provider by several independent institutions, first and foremost by eCOGRA as well as digicert and veriSign. The casino also cooperates with various organizations for the prevention of gambling addiction.
Our conclusion about Platin Casino
Although there is still room for improvement, the Malta licensed Platincasino is one of the best places to go for those customers who want to play at an international provider, but avoid a want to avoid a Curacao license.
The operator, which is currently seeking an Australian gambling license, scores particularly well with a non-sticky bonus, attractive odds and reliability in payouts.
Who wants to pay the 5.3% taxwhich is deducted when playing, will find a modern, safe and highly reputable casino in the Platin Casino. modern, secure and highly reputable brandwhich already has a over 10-year history looks back.
Author: William BrownRated: PlatincasinoAuthor Rating: Try Platincasino now
